Using Co-Worker Survey Data to Improve CulturePosted on Thursday, September 10th, 2015 by Rick Worrel
In Accolades, Culture, tagged in Tags: awards, best firm to work for
Submitting for the “Best Firm to Work For Award” and attending industry conferences help us take inventory of what we’re doing right and which practices need improvement. Last week, I attended the 2015 Hot Firm and A/E Industry Awards Conference in Boston with Rick Worrel, because Affinis was recognized as a Zweig Group Best Firm to Work For for the seventh time.
There are a number of reasons we submit to this award every year, but one of the largest is that it includes a co-worker survey, which provides invaluable results. From it, we can discover which policies are working and which need improvement. Retaining and attracting talent is key to any company’s success, and we are always looking for ways to improve our culture and co-worker offerings.
The 2015 Hot Firm and A/E Industry Awards Conference caters to not only the best firms to work for, but also the fastest growing firms. Attending gives us an opportunity to hear from innovators and see how we compare to industry leaders. Measuring our firm’s offerings against these companies helps us objectively see how we’re really performing. It is also offers affirmations when we are on the right track.
Here are our takeaways from the event and award submission process:
- A best firm is good for both the co-worker and the client. We heard this often and couldn’t agree more. We firmly believe that happy employees equal happy clients.
- Our co-workers want training and career development. We offer both, but were excited to learn from our survey results how important these two things are to our co-workers. We’ll be adding to our list of opportunities in response to this feedback.
- You can’t communicate enough with co-workers. We learned that our open book policy is not only unusual, but also right on target. Co-workers want to know how the company is doing and how their efforts contribute to our success.
- Millenials aren’t so mysterious. We want the same things as other co-workers, to do meaningful work and create something of value.
- Build an entrepreneurial spirit by inviting co-workers to innovate at your office. We allow people to explore new ideas here, but wondered how we could foster even more creativity at our firm. Creating a collaborative environment, like the one at Affinis, encourages teamwork and new ideas.
- Know your identity and use it. We talk about making life easier for our co-workers and clients all the time, but we also walk the walk. It was nice to learn we’re right on track.
- Help co-workers connect to the future of your firm. While we have an open book policy, we would like to create new ways for co-workers to connect with our plans and vision for Affinis.